How do I add/configure a Focus 3 on VBMS?

💡GOOD TO KNOW :

VBMS (also known as VB+) replaces VBC. This tool offers you the possibility of cloud-based Focus 3 management for your entire franchise. Key features include:

• Headsets updates.
• License management.
• Card sharing between all headsets.
• Controllers pairing.
• •  

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👉🏼 PROCEDURE :

• Open the “VBPC ” software on your admin PC
  The file is located on the desktop of the PC GM

• Choose your own room organization (like the image above)
  (If no room appears in the drop-down bar, please wait a moment. If the problem persists, restart the software)
• Plug in the headset you want to add, then click on "Enroll" (the headset will now be registered on VBMS).
  
  
  
  

  Please note:

  
  If you wish to add a new headset from the HTC after-sales service, you will need to perform a factory reset on the defective headset in order to release the license.
  To do this, please refer to this link: Comment réinitialiser un Focus 3 via VBMS
  
  

• Then you need to:

  • Unplug the headset from the Admin PC
  • Connect it to Wi-Fi
  
  
  
• Open "VBMS" via the Admin PC of your arena (VIVE Business+).
• Log in with the account you just created.
  
  
  
  
• Select your "organization" and then click on "Enter".
  
  
  
  
• On the left, click on "Manage devices" - "Devices".
  All headsets registered via VB+ are listed in the "Devices" section.
  
  
  
• Click on the headset you just enrolled. It will have the status "not assigned," which means it hasn't been assigned to any group.
  
  
  
  
• Scroll down the screen, then in "Settings" click on "Edit" and select the appropriate group for the headset.
  
  Exemple:
  Assign A-01 to the group Arena_A.
  Assign B-01 to the group Arena_B.
  
  
  
• The headset will then switch to "Processing" status to load the configuration batch and the MAP of your arena. (Do not turn off or touch the headset during this process.)
  
  
• After retrieving the batch and the map, the headset will be in 'Standing by' status. It will then be ready for operation
  
  
  
  

ANNEXES

• Here are the different headset statuses on VBMS
  
  
• Not connected :The headset is not turned on or connected to the Wi-Fi
     
  
  
• Processing :The headset is downloading the configuration batch and the map (do not touch the headset during this process)
  
  
  
• Standing by : The headset is turned on, connected to Wi-Fi, and ready for use
  
• Error : The headset failed to download the batch or the map
  

If a problem persists, please contact EVA support via the HelpCenter.